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Terms & Conditions

Terms & Conditions

Welcome to FitLab Nepal. By accessing or purchasing from our website or social media channels, you agree to comply with the following terms and conditions. These terms apply to all users of our services.

1. General Information

  • FitLab Nepal reserves the right to update or modify these terms and conditions at any time without prior notice.
  • It is your responsibility to review these terms periodically for updates.

2. Product Descriptions & Pricing

  • We make every effort to ensure that the product descriptions, images, and prices listed are accurate.
  • Minor color variations may occur due to lighting, photography, or screen display differences.
  • Prices are subject to change without prior notice.

3. Orders & Payments

  • Orders are confirmed only after payment is successfully received (for prepaid orders) or upon confirmation (for COD orders).
  • Once confirmed, orders cannot be canceled or modified.
  • We accept Cash on Delivery (COD) and online payments. COD service charges may apply.

4. Delivery & Shipping

  • We aim to deliver products within 2-3 working days from the date of order confirmation.
  • Delivery timelines may vary based on location and unforeseen circumstances.
  • Delivery charges are based on the shipping location and will be mentioned at checkout.

5. Returns, Refunds & Exchanges

  • Returns and exchanges are subject to our Refund & Exchange Policy outlined above.
  • Only products that meet our return conditions will be eligible for a refund or exchange.

6. Intellectual Property

  • All content on this website, including logos, images, product descriptions, and graphics, is the intellectual property of FitLab Nepal and may not be reproduced, copied, or used without permission.

7. Privacy Policy

  • We respect your privacy. Personal information collected during the ordering process is used strictly for order processing and communication purposes.
  • We do not share your data with third parties.

8. Limitation of Liability

  • FitLab Nepal shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our products or services.

9. Mobile Application

  • FitLab Nepal does not have an official mobile application. We only sell through our official website and verified social media accounts.

10. Contact Information

For questions regarding our terms, policies, or products, you may contact us at:
Email: fitlabnepal@gmail.com
WhatsApp/Phone: +977-9861600023

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